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FAQ
Depending on the type of product, we will send you the following items when shipping your product.
Original Soft Cookies: 3-4 weeks Oatmeal Cookies: 6-8 weeks Smile Cookies: 60-90 days Banana Bread: 10-14 days
If you have a specified delivery date,
We will send you products with the remaining expiration date listed above from the specified date.
Free shipping is available for orders totaling 5,500 yen or more. For orders totaling less than 5,500 yen, the following applies:
Tokyo: 350 yen; Saitama/Chiba/Kanagawa prefectures: 400 yen; Other areas: 600 yen; Okinawa prefecture: 700 yen
You can specify the date and time on the cart page .
The earliest delivery date varies depending on the area, so please check by entering your postal code.
*We cannot accept delivery on specified dates to Okinawa and remote islands.
*Even if you specify a date and time, delivery may not be possible on the specified date and time depending on the region and the delivery company's circumstances.
*We cannot accept requests for specific dates and times or changes to registration details after your order has been confirmed.
Unless otherwise specified, we will deliver the product to you within one week.
The following payment methods are available:
・Various credit cards (Visa, Mastercard, American Express, JCB)
・PayPay
・Merpay ・Rakuten Pay ・Pay Later (Paidy)
・Shop Pay
・Google Pay
Please rest assured that we do not include any invoice showing the amount with any orders.
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About us
ovgo baker
"ovgo Baker" is an American bakery that is vegan and environmentally friendly.
These American cookies are made without using any animal ingredients such as eggs, butter, or dairy products, and are as environmentally friendly as possible using organic and domestically produced ingredients.