Terms of Use (Bulk Orders)

Article 1 (Application)

These Terms and Conditions apply to all relationships between our company and users (hereinafter referred to as "Users") who place orders for products from our company via the bulk order inquiry form at the ovgo Baker Online Store (hereinafter referred to as "This Service") in relation to the use of this Service.
In addition to these Terms, the Company may establish various rules regarding the use of the Service (hereinafter referred to as "Individual Provisions"). Regardless of their name, these Individual Provisions constitute part of these Terms.
If the provisions of these Terms and Conditions conflict with the individual provisions in the preceding paragraph, the individual provisions will take precedence unless otherwise specified in the individual provisions.

Article 2 (Use of the Service and Establishment of a Contract)

If the user is a minor, consent from a legal guardian is required to use this service.
If the User is a corporation or other organization, and a member of such corporation or organization (including, but not limited to, shareholders, employees, temporary employees, part-time employees, etc.) makes an application to purchase a product, that member will be deemed to have the authority to make the application on behalf of the corporation or organization.
A sales contract will be established when a User places an order for a Product with our Company and our Company accepts the order.

Article 3 (Order changes and cancellations)

After the sales contract has been concluded, we cannot accept any changes or cancellations to your order due to your personal reasons.
If an order is placed to an area that the shipping company determines cannot be delivered to, the order may be canceled even after the purchase contract has been concluded.
If the shipping company determines that delivery is not possible to some of the multiple delivery addresses, only the order for that address will be cancelled.
In the case of paragraph 2 or 3, we will refund the product price and shipping costs to the user (in the case of partial cancellation, only the cancelled part).
In the case of paragraph 2 or 3, the Company shall not be liable for any disadvantage or damage suffered by the User.

Article 4 (Returns and exchanges of products)

Returns and exchanges due to user convenience cannot be accepted.
If you receive a product that is different from the one you ordered, or if the product is broken or damaged or has other quality issues, we will accept exchanges only if you contact us within 7 days of receiving the product.
Please note that we do not accept returns or refunds.

Article 5 (Shipping Fees)

Users must pay the shipping fee required for delivery of the product, in addition to the product price. For details on the shipping fee, please refer to "Frequently Asked Questions."

Article 6 (Payment Method)

The User shall pay the product price and the shipping fee described in the previous article by the payment method specified by our company. We cannot accept purchases using any payment method other than the payment method specified by our company.

Article 7 (Shipping of Products)

The Company will ship the product after confirming the User's payment as described in the previous article.
Regarding the shipping of products, Users shall follow the details provided by the Company individually and agree in advance to the following items:

・Shipping times may vary depending on the product you order.

- Even if the product is the same, it may be shipped in multiple packages due to packaging etc., and there may be slight differences in shipping times.

・If you have a desired delivery date, etc., you must request this in advance.

Depending on the product you order, we may not be able to deliver it on the desired delivery date.

We are not responsible for any delays in delivery due to traffic conditions or weather conditions during delivery, or for deterioration of products due to delays in collection by the delivery company.
Ownership of all products purchased through the Service will be transferred to the User when the Company hands the products over to the delivery company, regardless of the payment method or delivery method.

Article 8 (Prohibition of Resale, etc.)

Unless the Company has given prior written consent, the User is prohibited from wholesale, retail, or resale to third parties, listing on an auction site, providing purchased products for promotions of companies or organizations, or for prize/gift campaigns, or purchasing products for other profit-making purposes. In the unlikely event that the Company finds that the User has engaged in any of the above activities, the Company reserves the right to take necessary measures, such as suspending use of the Service.

Article 9 (Prohibitions)

When using this service, users are prohibited from engaging in the following acts.

① Any act that violates laws, regulations or public order and morals

② Criminal acts or acts related to criminal acts

③ Any act of infringing the copyrights, trademarks, or other intellectual property rights contained in the content of this service.

④ Any act that destroys or interferes with the functioning of the servers or networks of our company, other users, or other third parties.

⑤ Commercially using information obtained through the Service

⑥ Any action that may disrupt the operation of our services

⑦ Unauthorized access or attempted access

⑧ Collecting or storing personal information about other users

⑨ Using the Service for illegal purposes

⑩ Any act that causes disadvantage, damage, or discomfort to other users of the Service or other third parties.

⑪ Impersonating other users

⑫ Promotion, advertising, solicitation, or sales activities on the Service that are not approved by the Company

⑬ Any act of directly or indirectly providing benefits to antisocial forces in relation to our services

⑭ Any other inappropriate conduct equivalent to those listed above

Article 10 (Suspension of provision of the Service, etc.)

If the Company determines that any of the following circumstances exist, the Company may suspend or interrupt the provision of all or part of the Service without prior notice to the User .

① When carrying out maintenance, inspection or updates of the computer system related to this service

② When it becomes difficult to provide the Service due to force majeure such as an earthquake, lightning strike, fire, power outage, or natural disaster.

3) When a computer or communication line is stopped due to an accident.

④ Any other case in which the Company determines it is difficult to provide the Service.

The Company shall not be liable for any disadvantage or damage suffered by the User or any third party due to the suspension or interruption of the provision of this Service.

Article 11 (Restrictions on Use)

If a User falls under any of the following categories, the Company may restrict the User's use of all or part of the Service without prior notice.

① If you violate any provision of these Terms and Conditions

② In the event of a default on payment obligations such as the price.

3) If there is no response to our contact for a certain period of time

④ If the person is a member of an antisocial force or has a relationship with an antisocial force

⑤ Any other case in which the Company determines that use of the Service is inappropriate.

The Company shall not be liable for any disadvantage or damage suffered by the User as a result of any actions taken by the Company under this Article.

Article 12 (No Warranties and Disclaimers) The Company does not guarantee, either explicitly or implicitly, that the Service is free from factual or legal defects (including defects regarding safety, reliability, accuracy, completeness, validity, suitability for a particular purpose, security, etc., errors and bugs, infringement of rights, etc.).

The Company shall not be liable for any damages incurred by the User due to the Service. Furthermore, even if the Company is liable for damages to the User, the Company shall not be liable for any damages arising from special circumstances (including cases where the Company or the User foresaw or could have foreseen the occurrence of the damages).

Notwithstanding the preceding article, if the user is a consumer under the Consumer Contract Act, the Company shall compensate for damages caused by a breach of contract or tort caused by the Company's (including its representatives and those employed by the Company) willful or negligent act. However, even if the Company is liable for compensation for damages, if the Company (including its representatives and those employed by the Company) is not willful or grossly negligent, the Company shall only compensate for ordinary damages actually incurred by the user, up to the amount of the payment received from the user for the transaction that caused the damages.

The Company shall not be liable for any transactions, communications, disputes, etc. that arise between a user and another user or a third party in relation to the Service.
The product images shown may differ slightly from the actual product in terms of color, size, etc. due to screen settings and photographic techniques.

Article 13 (Changes to Service Content, etc.)

We reserve the right to change the content of the Service or to discontinue provision of the Service without prior notice to the User, and shall not be liable for any disadvantage or damage suffered by the User as a result thereof.

Article 14 (Changes to Terms of Use)

The Company may amend these Terms at any time by notifying users of the amended terms in advance by specifying the effective date and posting the amended terms on the website related to the Service. However, if the amendments include significant changes, the amendment procedures will be in accordance with the provisions of Article 548-4 of the Civil Code.
If a User begins using the Service after these Terms have been changed, the User will be deemed to have agreed to the changed Terms, and the terms of the contract between the User and the Company will also be changed at that time.

Article 15 (Copyright, etc.)

Intellectual property rights such as copyrights, trademarks, and design rights for text, images, designs, etc. posted on the website related to this service belong to our company or the rightful owner. Users may not copy, edit, modify, publish, reprint, distribute, sell, provide, etc., copyrighted material obtained through the use of this service, except when permission for use has been granted by our company or the rightful owner, or when permitted by law.

Article 16 (Handling of Personal Information, etc.)

We will handle any personal information obtained through the use of this service appropriately in accordance with our Privacy Policy (https://ovgobaker.com/pages/privacy).
When the Company uses cookies to obtain non-personally identifiable attribute information or the user's behavioral history within the website, the user can refuse to receive cookies by changing the settings of the browser they use. However, please note that doing so may prevent the Service from functioning properly.

Article 17 (Notice or Contact)

Any notice or communication between the user and our company will be made in the manner specified by our company. Unless the user notifies us of any changes in accordance with the method separately specified by our company, our company will consider the contact information registered at the time to be valid and will notify or contact the user via that contact information, and such notice or communication will be deemed to have reached the user at the time of sending.

Article 18 (Prohibition of Transfer of Rights and Obligations)

Users may not transfer or pledge as security to a third party their status under the Service Agreement or their rights or obligations under these Terms and Conditions without our prior written consent.

Article 19 (Governing Law and Exclusive Jurisdiction)

The interpretation of these Terms shall be governed by the laws of Japan. In the event of any dispute arising from or in relation to these Terms or the Service, the court with jurisdiction over the location of our head office shall be the court of exclusive jurisdiction.

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